Messenger for Conversational Banking

Our messenger is the best way to stay in touch with your customers in an efficient and personal way.

Are you still writing emails or are you already chatting with your customers?

Sending messages via various messengers or chat programs has become a fixed part of our of our lives. Therefore, a messenger for fast and secure communication with customers should be part of your omnichannel strategy. Our messenger not only works cross-platform in web, Android or IOS, but also guarantees the highest security standards.

More than 10,000 satisfied customers

Many renowned companies have our software applications in use. You can now offer your customers new ways to connect with you digitally.

Let’s connect.

baningo connect offers our customers a quick and easy way to find the right advisor of their choice and make an appointment directly. With this modern and innovative offer, we focus on the customer's wishes. However, this also requires a rethinking of the previous process of customer-advisor assignment.

Olaf Saage | Head of Strategy and Innovation | Sparkasse Paderborn-Detmold

We now network sustainably, digitally and, in the age of Corona, even contactlessly with our digital business card from baningo. Our highlight? Our customers and network not only have our contact details in their digital wallet, but also our service center, Haspa event calendar and can even make an appointment - in other words, Haspa(nesen) to take home and share.

Kamilla Zak | Expert Omnican development | Hamburger Sparkasse

Thanks to baningo, new and existing customers can choose their consultant or desired appointment directly online. It is a great solution that allowed us to go online quickly, especially thanks to the great support from baningo.

Bastian Böttjer | Specialist Online Services and Processes | Die Sparkasse Bremen AG

The messenger your business needs.

Our Messenger solution at a glance:

Compatible for web browser, Android & IOS

Thanks to the optimized design, our Messenger works responsive on all devices, without that an app has to be installed for it.

Chat, send and receive data in real time

Send and receive in real time

Chat with your customers as they are used to from other channels - without annoying waiting for for an answer. Your customers will thank you for it.

Send data

Want to exchange documents with your clients? No problem. With our Messenger you can easily receive or send data.

Data security

All communication is sent encrypted. All documents and information are stored in encrypted form in Austrian or German data centers.

Support that grows your business

From the on-boarding process to ongoing support and consulting services, the baningo support team is there for you. Our first-class customer service provides you with answers in the shortest possible time without long waiting periods - whether it's a question in daily use or strategic advice on how to use our products more successfully.

Bring your digital customer experience to the next level.

Let’s connect.