WhatsApp integration

The easiest way to communicate with customers. Offer your customers the channel they use every day.

Why you should include WhatsApp in your channel Strategy

WhatsApp is the most used messenger platform at the moment. 60 million active users in Germany, over 2 billion users worldwide. 97% of all 18- to 29-year-olds in Germany use WhatsApp. Whatsapp is therefore the easiest way to contact young customers in particular.

More than 10,000 satisfied customers

Many renowned companies have our software applications in use. You can now offer your customers new ways to connect with you digitally.

Let's connect.

baningo connect offers our customers a quick and easy way to find the right advisor of their choice and make an appointment directly. With this modern and innovative offer, we focus on the customer's wishes. However, this also requires a rethinking of the previous process of customer-advisor assignment.

Olaf Saage | Head of Strategy and Innovation | Sparkasse Paderborn-Detmold

We now network sustainably, digitally and, in the age of Corona, even contactlessly with our digital business card from baningo. Our highlight? Our customers and network not only have our contact details in their digital wallet, but also our service center, Haspa event calendar and can even make an appointment - in other words, Haspa(nesen) to take home and share.

Kamilla Zak Expert Omnican development Hamburger Sparkasse

Kamilla Zak | Expert Omnichannel Development | Hamburger Sparkasse

Thanks to baningo, new and existing customers can choose their consultant or desired appointment directly online. It is a great solution that allowed us to go online quickly, especially thanks to the great support from baningo.

Bastian Böttjer | Specialist Online Services and Processes | Die Sparkasse Bremen AG

WhatsApp Messenger, a Contact channel for the future.

Our WhatsApp integration at a glance:

WhatsApp business interface

Your customers can chat directly with your Employees via WhatsApp. More convenient and simpler.

Perfect integration for German savings banks

Thanks to our cooperation with S-Markt and Mehrwert, we can offer savings banks direct integration with the OSPlus message center and with OSPlus_neo.

Secure communication thanks to encryption

End-to-end encryption protects your personal data and makes this channel secure and fast.

Support that grows your business

From the on-boarding process to ongoing support and consulting services, the baningo support team is there for you. Our first-class customer service provides you with answers in the shortest possible time without long waiting periods - whether it's a question in daily use or strategic advice on how to use our products more successfully.

Bring your digital customer experience to the next level.

Let’s connect.